Shipping Policy

Thank you for choosing MOON SOHA for your unique streetwear needs. We take pride in offering one-of-a-kind products tailored especially for you. To ensure a smooth and satisfying shopping experience, please review our shipping policy below.

Shipping Methods

We offer several shipping methods to meet your delivery needs:

• Standard Shipping: Estimated delivery within 5-7 business days.

• Expedited Shipping: Estimated delivery within 2-3 business days.

• Express Shipping: Estimated delivery within 1-2 business days.

Please note that these delivery times are estimates and commence from the date of shipment, rather than the date of purchase. Delivery times are business days only, Monday to Friday, excluding holidays.

Processing Time

All of our products are made to order, ensuring that each piece is unique to you. Because of this, please allow up to 3-5 business days for processing your order before it is shipped. During peak periods or for custom orders, processing times may be longer. We will notify you via email if there are any unexpected delays.

Shipping Costs

Shipping costs are calculated based on the weight and destination of your order. The exact shipping cost will be displayed at checkout before you finalize your purchase.

Delivery

We currently ship to addresses within France and to select international countries. If you do not see your country listed at checkout, please contact us for assistance.

Upon shipment, you will receive a shipping confirmation email with tracking information. You can track the progress of your shipment by using the tracking number provided.

International Shipping

For international shipments, please be aware that you may be responsible for any import duties, customs fees, or taxes levied by your country. These charges are not included in your shipping cost or order total.

Risk of Loss

Title and risk of loss for all products you ordered shall be passed on to you upon our delivery to the carrier.

Returns and Exchanges

Please review our Returns and Exchanges policy for information on returning or exchanging items shipped to you.

Changes to Shipping Policy

We reserve the right to modify our shipping policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

Contact Us

If you have any questions about our shipping policy, please contact us at moonsoha@outlook.com.

Thank you for shopping with MOON SOHA. We look forward to outfitting you in style!